JEWELRY YOU CAN LIVE IN

Waterproof, Tarnish Resistant, Hypoallergenic Jewelry Made to Last. At ISANNA you'll find high quality every day Jewelry at the best price because everyone deserves luxury without the high price tag.

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Order Processing

All orders are processed within 1–2 business days, excluding weekends and holidays.

During product launches, sales, or holiday periods, processing may take a little longer. You will receive a shipping confirmation email with tracking information once your order has shipped.

Please make sure your shipping address and contact information are correct before completing your purchase.

Local Pickup

If local pickup is offered at checkout, please follow the pickup instructions provided with your order confirmation. Pickup availability and arrangements may vary.

Damage Items

Your satisfaction matters to us. If your order arrives damaged, defective, or different from what you ordered, please contact us within 7 days of delivery at isannashop@icloud.com.

Include the following information:

  • Your order number.
  • A brief description of the issue.
  • Clear photos of the item and its packaging, when applicable.

Please wait for our response before sending any item back. If the issue is confirmed, we will work with you on an appropriate resolution, which may include a replacement or refund, depending on the circumstances and applicable law.

Items damaged through normal wear, misuse, accidents, or improper care are not considered defective.

Nothing in this policy limits any rights you may have under applicable consumer protection laws.